Mail-in Unit Repair Process

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You are welcome to mail your unit in to us for repair. Our talented technicians can repair just about anything, and you can rest assured that your unit will be given the same great care you would expect if you carried it in yourself.

The process is simple:

  1. Print the Mail-in Form and complete the information on it.
  2. If paying by check, call us for more information. Otherwise, we'll call you for payment information when we receive the unit.
  3. Ship the unit to us:
    AccuServ, Inc.
    9038 Parkhill St.
    Lenexa, KS  66215

NOTE: If the unit is battery-powered, be sure to include your battery and AC adapter.

What you can expect from us:

  1. If you need your equipment back more quickly, request our Same Day Service. We will expedite the process and give you a call back either the day we receive the unit (if it comes in before 10am) or the next day (if it comes in after 10am).  We'll let you know what is wrong with the unit and give you an estimate of the cost and general timeframe for the repair.
  2. If the repair is not a rush, you will receive a call within 5-10 days from our receipt of the unit with what is wrong and an estimate of what the repair will cost and when the repair will be complete.
  3. When the repair is done, we will call you with the final balance due and arrange for shipping the unit back.

What kind of units do people generally mail-in for repair?

  • Telephones
  • Car Stereos
  • Camcorders
  • Stereos
  • Amplifiers
  • Headphones